About Us

Purchase CurrencySecurity of Customer Payment InfoPrivacy PolicyFulfillment Policy Customer Service Contact InfoProducts OfferedWho We Are

Who We Are

At My Roofing Supply, we are proud to be a trusted provider of high-quality roofing materials for residential and commercial projects in the Abilene, Texas area. Founded four years ago, our mission has always been simple: deliver exceptional products with a level of customer service that exceeds expectations.

We’re more than just a supplier — we’re your partner in success. Whether it’s through fast, reliable deliveries or our knowledgeable team going the extra mile, we aim to put the “wow” factor into every interaction.

As an up-and-coming company in the local community, we’re committed to serving contractors, builders, and homeowners with integrity and dedication. At My Roofing Supply, your project is our priority.



Products Offered

We specialize in providing high-quality residential and commercial roofing materials to contractors, builders, and homeowners. Our product line includes:

  • Asphalt shingles
  • TPO
  • Roofing underlayment
  • Insulation products
  • Tools and accessories for installation

We offer two convenient options for receiving your materials:

  1. Local Pickup: Visit our facility at 4950 Jarman Street, Abilene, Texas 79601.
  2. Local Delivery: We deliver materials within a 100-mile radius of Abilene, Texas.



Customer Service Contact Info

For questions, support, or to place an order, you can contact us using the following details:

Business Address:

4950 Jarman Street

Abilene, Texas 79601

Phone Number:

325-246-2974

Email:

info@myroofingsupply.com

You can also visit our Contact Us page for additional details.



Fulfillment Policy

We are dedicated to providing a seamless and efficient experience for all our customers. As a trusted roofing material distribution company, we strive to ensure that every order is handled with care and delivered in a timely manner. Our policies are designed to give you peace of mind, whether you are purchasing materials for a large-scale project or a small repair. Below, you will find detailed information about our refund, delivery, return, and cancellation policies.

Refund Policy: 

At My Roofing Supply, customer satisfaction is our priority. Refunds are available under the following conditions:

  1. Products must be returned within 30 days of the purchase date.
  2. The product must be in its original condition, unopened, and unused.
  3. Customers must provide the original receipt or proof of purchase.
  4. Refunds will be processed within 1-2 business days after the returned item is inspected. Alternatively, a credit can be issued for future purchases.

Certain products may not be eligible for refunds, such as custom orders or items marked as final sale. Please contact our customer support team at [insert contact information] for specific refund inquiries.

Delivery Policy: 

We are committed to ensuring prompt and reliable delivery of your orders. As a single-store operation based in Abilene, Texas, our delivery policies are as follows:

  1. We deliver within the Abilene city limits and the surrounding area (within 10 miles outside town) at a flat rate of $100.
  2. For deliveries outside Abilene and the surrounding area, delivery costs are custom and calculated based on the specific location. Please contact us for a quote.
  3. Deliveries are made using our own trucks and are restricted to the street; we do not drive onto customer properties.
  4. Delivery schedules are arranged at the time of purchase. Customers will be contacted to confirm delivery timing.
Return Policy and Process: 

If you need to return a product, please visit our warehouse in person. Our return process is as follows:

  1. Customers may return items directly to our location without prior notice.
  2. Products must be in their original packaging and condition.
  3. Refunds or store credit will be processed upon receipt and inspection of the returned item.
Cancellation Policy: 

Orders can be canceled under the following conditions:

  1. For delivery orders, cancellations must be made at least 24 hours in advance to avoid delivery scheduling conflicts.
  2. For pickup orders, cancellations can be made any time before the order is picked up.



Privacy Policy

We are committed to protecting your privacy and ensuring the security of your information. This privacy policy explains how we collect, use, and protect your data when you interact with our website or services.

Information We Collect:

  • Personal information such as your name, phone number, email address, and delivery address when placing an order or contacting us.

How We Use Your Information:

  • To fulfill and deliver orders.
  • To respond to inquiries and provide customer support.
  • To communicate updates, promotions, or changes to our services when requested.

Data Protection:

  • We do not share, sell, or disclose your personal information to any third parties for marketing purposes.
  • Your information is used solely for business-related operations.



Security of Customer Payment Info

We take the security of your payment information seriously.

  • Our website uses HTTPS encryption to ensure that all data transmitted during transactions is secure.
  • We comply with PCI DSS standards to protect your payment information.
  • All payments are processed through Stripe, a secure and trusted payment processor.
  • We do not retain or store any customer payment information on our servers.

Customers can shop with confidence, knowing that their payment details are handled safely and securely.



Purchase Currency

We currently operate exclusively in the United States and accept payments only in U.S. dollars (USD). All prices displayed on our website are listed in USD.